Return Policy
Overview
This Return Policy outlines the terms and conditions for returns and refunds related to services provided by Vendoreliterange. Please read this policy carefully before engaging with our services.
Service Nature
Vendoreliterange provides informational content and guidance related to painting cleaning techniques and art preservation. Our services primarily consist of educational content, consultation, and guidance materials.
Digital Content
Due to the digital nature of our content and services, returns may be limited. Once digital content has been accessed or downloaded, it may not be eligible for return unless there is a technical issue preventing access.
Consultation Services
For consultation services, cancellation and refund policies will be communicated at the time of booking. Generally:
- Cancellations made more than 48 hours before the scheduled consultation may be eligible for a full refund
- Cancellations made less than 48 hours before the scheduled consultation may be subject to a cancellation fee
- No-shows are not eligible for refunds
Refund Process
To request a refund, please contact us at the email address provided below. Include your order details, reason for the refund request, and any relevant documentation.
Refund requests will be reviewed within 5-7 business days. Approved refunds will be processed using the original payment method within 10-14 business days.
Non-Refundable Items
The following items or services are generally not eligible for refund:
- Services that have been fully completed
- Digital content that has been accessed or downloaded
- Customized or personalized services
- Services purchased during promotional periods, unless otherwise stated
Disputes
If you are not satisfied with a service, please contact us first to discuss the issue. We are committed to resolving concerns and may offer alternatives such as service adjustments or partial refunds where appropriate.
Changes to This Policy
We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after changes are posted constitutes acceptance of the modified policy.
Contact Information
For questions about returns or refunds, please contact us at:
Email: contact@vendoreliterange.world
Address: 1572 Autumn Valley Way, Brentwood, CA 94513, United States
Phone: +1 (925) 240-8189